Beyond The Fan Zone

July 27, 2026
2-3 min read
Jackie Wade, Creative Strategist
Industry Trends

What the FIFA World Cup in Seattle Taught Me About Designing Experiences at City Scale

Field notes from a native Seattleite and TPN creative strategist on audience journeys, brand participation, local legacy and the moments that turned a global tournament into one connected city experience.

By the time I joined the U.S. March to the Match ahead of Seattle’s final FIFA World Cup game, tens of thousands of fans were already gathering. People were swapping stories about watch parties, can’t-miss matches and the plays that had already become part of World Cup History.  

Thousands of fans filled the streets in red, white and blue. Flags flew overhead. Smoke drifted between buildings. Homemade signs bounced above the crowd. It was so loud that every time I tried to recordvideo, I had to walk several blocks away just to capture usable audio.

Then, near the end of the march, someone started singing The Star-Spangled Banner. One voice became dozens, then hundreds. Suddenly an entire street was singing together.

I had spent the tournament documenting Seattle’s fan experience through the lens of a creative strategist. But in that moment, I forgot I was working. I was completely in it.  

But that’s the end of the story. Let’s rewind.  

A Seattle soccer story that started long before 2026  

I entered this World Cup as a self-described bandwagon fan, but soccer in Seattle isn’t new to me. I’m a native Seattleite. I remember the Sounders before their MLS era, when some of the players taught me soccer at summer clinics. I’ve watched the sport grow through different chapters, always remaining part of Seattle’s identity.

Seeing the city host the world felt like the latest chapter in a story I’ve known since childhood. Still, I didn’t expect the tournament to take over my life quite the way it did.

I started checking the match schedule every morning. I had games on while I worked. I made plans around matches after work and on weekends. I learned the teams, the personalities, the statistics and the stories. Who was making their first appearance? Who had waited decades to return? Which player carried the expectations of an entire country?

The tournament became part of the rhythm of my day.  

That personal shift helped me understand why Seattle’s fan experiences worked so well.

Why event marketers should care about Seattle’s masterclass in hosting

Even if sports aren’t part of your brand strategy, Seattle offered a valuable lesson in a challenge many of our clients face:  

How do you connect different audiences, venues, partners and channels into one experience that feels intentional from beginning to end?

Seattle answered that question with four official fan celebration sites across the city, supported by neighborhood programming, transportation, and additional activations throughout downtown. Rather than concentrating everything in one place, the experience was designed to invite people into the tournament from wherever they were.

We see the same challenge in customer conferences, multi-venue summits, product launches, and brand houses. Every location may have a different purpose or audience, but attendees should still feel like they’re participating in one larger story.  

That takes more than great programming. It takes an intentional audience journey.

At TPN, that’s where strategy and production come together. Strategy defines the idea, the desired audience behaviors and purpose behind every touchpoint. Production brings those decisions to life throughhow people arrive, move, participate, connect, and leave.  Content then extends the experience beyond the people who were physically there.

Seattle gave me the opportunity to watch that entire system play out in real time.  

And every stop taught me something different.

This article is just the beginning. Over the next few weeks, I’ll be sharing short journals on TPN’s LinkedIn page, each focused on a different stop along her FIFA World Cup in Seattle journey, with photos, videos, and the experience design lessons that stood out along the way.  

Follow TPN on LinkedIn to explore each stop with me and see what designing experiences at city scale can teach us about creating more connected events.